KB2Wiki Pilot a Success!

News

For the past few months, Linden Lab has been running a Pilot program to evaluate the benefits and possible pitfalls of moving our current Knowledge Base to a Wiki solution. The project was met with much enthusiasm from our Resident community, especially given the fact that they would be able to participate not only in updating and creating of articles but also the reviewing of proposed articles and article changes.

After evaluating the work involved in maintaining the Wiki, the traffic differences between the KB and Wiki articles, the participation of our Resident Reviewers, and the functionality of the current Wiki, we have decided to move forward with a full migration from KB 2 Wiki! We're working right now in preparation for the big move. The contents of the Knowledge Base are being prepared for a bulk upload to the Wiki, links are being updated and we are configuring the Flagged Revisions extension for the new articles.

"FlaggedRevs", as it's known for short, allows Reviewers to evaluate changes made to Wiki articles before the draft is published publicly. During the pilot we had group of Residents who participated in article reviews. In addition, there are Lindens dedicated to helping these articles meet the Knowledge Base's quality standards.

The majority of the Knowledge Base articles moving to the Wiki will be editable by Residents, with the exception of certain articles related to service and policy. These articles will live in a Linden Lab Official namespace and be clearly marked as such.

Keep checking back here for more news about the migration and its schedule. We are working diligently, and hope to get it out to you in a timely fashion. Much love to our KB2Wiki team and our team of Resident Reviewers! Stellar work all!